Buyer support
Account verification, bidding flow, invoices, and auction participation.
Contact
Talk to the Tartami team
For support, partnerships, or selling guidance, contact us directly. Every request receives human follow-up.
Support hours
Sunday through Thursday, 9:00 to 18:00 East Africa Time (EAT)
Seller support
Submissions, curation guidance, consignor verification, post-auction completion, and the Two Auction Cycle Guaranteed Minimum Payout program. See tartami.app/selling#guaranteed-minimum-payout or email support for lot-specific questions.
Partnerships
Collaborations, regional activations, and institutional inquiries.
Response expectations
Most messages receive an initial response within one business day.
Signed-in users can also open in-app support from the Tartami app.
Open app support